Siemens Extends Strategic Relationship with SAP
Siemens AG has expanded its strategic relationship with SAP through its selection of the SAP Supplier Relationship Management (SAP SRM) application for Siemens’ worldwide e-procurement operations.
Also announced was the completion of Siemens’ contract renewal for SAP maintenance support services for all SAP solutions based on SAP’s maintenance standards for large customers for a duration of three years.
In addition to the selection of SAP SRM, Siemens renewed its service relationship with SAP for global maintenance support for all SAP solutions. Siemens also requested SAP assume support for some of Siemens’ in-house developed solutions that connect to SAP solutions. Further, recognizing the criticality of the business processes running on SAP software, including finance, payroll and more, Siemens extended its service relationship to include SAP MaxAttention support – SAP’s support option that provides onsite customized support services.
“Siemens and SAP enjoy a long-standing business relationship in which Siemens is one of SAP’s premier customers, and we are pleased to be able to continue providing complete systems service and support to Siemens’ global organization,” said Erwin Gunst, chief operating officer, SAP. “Coupling its maintenance support renewal with selection of our SRM solution is a clear indication that Siemens trusts in the ability of SAP to provide global services for its enterprises. SAP has been, and will continue to be, a strong strategic supplier to Siemens.”
The SAP Supplier Relationship Management (SAP SRM) application automates, simplifies and accelerates procure-to-pay processes for goods and services. With SAP SRM, companies can reduce procurement costs, build collaborative supplier relationships, better manage supply bases and improve bottom line with innovative offerings and a faster time to market. SAP SRM is part of SAP Business Suite software, the integrated business application of SAP.
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